Privacy Policy

1. Information We Collect

• Contact information you submit (name, email, phone, address, state, license status).
• Booking and form responses, including timestamps and the page you submitted from.
• Communications you exchange with us (calls, SMS, emails, chat).
• Device and usage data (IP address, browser, pages viewed, referring URLs, cookies, and similar identifiers).
• Marketing data from advertising partners (e.g., ad campaign attribution).

2. How We Use Your Information

• To provide, operate, and improve the Services.
• To contact you for marketing, sales, onboarding, support, training, and transactional purposes by call, SMS, email, ringless voicemail, prerecorded message, or AI-generated voice, using autodialers or AI dialers, in each case consistent with your consent in our Terms.
• To personalize content, measure performance, and conduct analytics.
• To train and improve machine learning and AI models that power the Services.
• To prevent fraud, enforce our policies, and comply with law.

3. How We Share Your Information

We share personal information with:

• Service providers and processors (hosting, CRM, analytics, telephony, email, advertising, payments) acting on our behalf.
• Affiliates, partners, and successors, including in connection with a corporate transaction.
• Government, law enforcement, and other parties when required by law or to protect rights, safety, and property.

We do not sell personal information for money; we may “share” or “sell” it as those terms are defined under the CCPA/CPRA for cross-context behavioral advertising. You may opt out as described below.

4. Cookies & Tracking

We and our partners use cookies, pixels, SDKs, and similar technologies to operate the Services, remember preferences, measure performance, and deliver advertising. Most browsers let you control cookies through your settings.

5. Your Rights

Depending on where you live, you may have rights to:

• Access, correct, delete, or port your personal information.
• Opt out of targeted advertising or the “sale”/“sharing” of personal information.
• Limit our use of sensitive personal information.
• Appeal a decision about your request.

To exercise rights, contact us using the details below. We will verify your request as required by law and respond within applicable timeframes (CCPA/CPRA, GDPR, UK GDPR, and similar). You may also reply STOP to opt out of SMS or use the unsubscribe link in any marketing email at any time.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Consent records (including IP address, timestamp, and the version of the Terms accepted) are retained for the longer of seven (7) years or the period required by applicable law.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

8. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from them.

9. International Transfers

If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries.

10. Third-Party Sites

The Services may link to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Policy from time to time. The “Effective” date and version above indicate the current revision.

Contact

Medicare Machine Factory
US